Warranty Information

Toff London provides a 2 year limited movement warranty. We also provide a full returns and refunds policy, in line with regulations  - please see our Returns and Refunds page here for more information.

HOW DO I REGISTER MY WARRANTY?

Please fill in the Warranty form here.

Don’t forget to provide your order number.

WHAT IS A WARRANTY?

A warranty is a guarantee that covers your purchase for a specified period of time. It is a promise to repair or replace your item, if necessary. A warranty is designed to give you, the customer, security and peace of mind when buying.

Your Toff London invoice acts as your proof of purchase. You may request a copy of your invoice to be resent to you at any time. 

WHAT IS COVERED UNDER MY WARRANTY?

The warranty offered by Toff London covers you for:

  • Any faults with the watch movement (internal mechanism)

The warranty offered by Toff London does not cover:

  • Normal wear and tear
  • Damage caused by accidents
  • Any other part of the watch beside the movement, such as straps/bracelets, batteries or water resistance.

For full exclusions and Terms and Conditions of your Toff London purchase, visit the Terms and Conditions page here.