Warranty Information

Toff London provides a warranty on watches and keyrings. We also provide a full returns and refunds policy, in line with regulations  - please see our Returns and Refunds page here for more information.

HOW DO I REGISTER MY WARRANTY?

Please fill in the Warranty form here.

Don’t forget to provide your order number.

WHAT IS A WARRANTY?

A warranty is a guarantee that covers your purchase for a specified period of time. It is a promise to repair or replace your item, if necessary. A warranty is designed to give you, the customer, security and peace of mind when buying.

Your Toff London invoice acts as your proof of purchase. You may request a copy of your invoice to be resent to you at any time. 

WHAT IS COVERED UNDER MY WARRANTY?

The warranty offered by Toff London covers you for:

  • Watches
    Toff London offers a 2 year warranty on watches.
    The warranty offered by Toff London covers you for:
    • Any faults with the watch movement (internal mechanism)
    The warranty offered by Toff London does not cover:
    • Normal wear and tear
    • Damage caused by accidents
    • Any other part of the watch beside the movement, such as straps/bracelets, batteries or water resistance.
    Keyrings 
    Toff London offers a 1 year warranty on keyrings 
    The warranty offered by Toff London covers you for:
    • Any faults with the keyring
    • The warranty offered by Toff London does not cover:
    • Normal wear and tear
    • Damage caused by accidents

    For full exclusions and Terms and Conditions of your Toff London purchase, visit the Terms and Conditions page here.